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Last updated: November 10, 2026
This Privacy Policy explains how Creekside Dental Excellence (“Creekside Dental Excellence,” “we,” “us” or “our”) collects, uses and shares information when you visit creeksidedentalexcellence.com, contact us through this website, or interact with our advertisements on platforms such as Facebook and Instagram.
Please do not send medical or dental details through this website. Our website forms, chat and email are not secure channels and are not intended for protected health information. Please do not include symptoms, diagnoses, treatment history, insurance identifiers or other medical details in a web form or email. To discuss your care, call our office at (954) 255-5166 or speak with us at your appointment.
This Privacy Policy covers information collected through our website and online advertising. It is not our Notice of Privacy Practices under HIPAA, which separately governs the protected health information we maintain as your dental provider. Ask our front desk for a copy of that notice.
When you complete a form on this website, request an appointment, subscribe to updates, or submit a lead form attached to one of our advertisements on Facebook or Instagram, we collect the information you provide. That typically includes your name, phone number, email address, and any message or preferred appointment time you choose to share.
When you visit this website, certain information is collected automatically by us and by the service providers described in this policy:
Some of our analytics tools record a playback of general page interactions, such as mouse movement, clicks and scrolling, so we can understand how visitors use the site and find pages that are confusing or broken.
If you call a phone number shown on this website, we may record the date, time, duration and originating number of the call, and the advertisement or page that led you to call, so we can understand which marketing brings patients to us.
We and our advertising and analytics partners use cookies, pixels, web beacons, tags, software development kits and other storage and tracking technologies to collect information about your device and your activity on this website.
Some of this information is collected by those partners directly, including by Meta Platforms, Inc. (Facebook and Instagram) and by Google, and may be combined with information they already hold about you and used across other websites, apps and devices. This can happen whether or not you have an account with those companies, and whether or not you are logged in.
We use these technologies to:
Most browsers let you block or delete cookies through their settings, and your device may offer a setting that limits ad tracking. Blocking cookies may stop parts of this website from working as intended. Section 5 explains how to opt out of advertising targeting specifically.
We use the information described above to:
We do not sell your personal information for money. Some privacy laws define “sale” or “sharing” broadly enough to include the use of advertising cookies and pixels described in this policy. Section 5 tells you how to opt out of that activity.
We work with the following categories of partner. Each one handles information under its own privacy policy, which we encourage you to read.
If you submit a lead form attached to one of our advertisements on Facebook or Instagram, Meta passes the information you entered to us so that we can contact you about our dental services. Meta’s own handling of that information is governed by the Meta Privacy Policy. Our handling of it is governed by this Privacy Policy, and you may ask us to delete it at any time using the contact details in Section 13.
You can stop your information from being used to target advertising to you. These controls are provided by the advertising companies themselves and apply to the browser, device or account on which you set them, so you may need to repeat them on each browser and device you use.
Opting out does not stop you from seeing advertisements; it means the advertisements you see are less likely to be based on your activity. You can also ask us directly to stop using your information for marketing by emailing office@creeksidedentalexcellence.com.
If you no longer wish to receive marketing email from us, use the unsubscribe link in any such message. We will still send you messages about appointments and your care.
We share information only as described in this policy:
We do not permit our advertising partners to use information collected through this website to target advertising based on a health condition or treatment, and we do not provide them with patient records.
We keep the information you submit through this website for as long as we need it to respond to you, to run and measure our marketing, and to meet our legal and record-keeping obligations, after which we delete it or remove its connection to you. Information held in cookies and similar technologies expires according to the settings of each technology and of your browser. Patient records we hold as your dental provider are retained under the separate rules that apply to dental records in Florida.
Depending on where you live, you may have the right to ask us to:
To make a request, email office@creeksidedentalexcellence.com or write to us at the address in Section 13. We will ask for enough information to verify who you are, and you may use an authorised agent. We honor these requests for anyone who asks, wherever they live, except where the law requires us to retain the information. Requests about your dental records are handled under HIPAA and Florida law rather than this policy.
We provide dental care to children, but this website is intended for use by adults. We do not knowingly collect personal information online from a child under 13. A parent or guardian should submit any website enquiry concerning a child. If you believe a child has given us information through this website, contact us and we will delete it.
This website is served over an encrypted connection, and we use reasonable administrative, technical and physical safeguards to protect the information we hold. No website or method of transmission is completely secure, however, which is why we ask you not to send medical details through this website.
This website links to pages we do not control, such as our Google Business Profile, our social media profiles, review platforms and insurance providers. Their privacy practices are their own, and we encourage you to read their policies before sharing information with them.
We may update this policy to reflect changes to our practices or to the law. When we do, we will revise the “Last updated” date at the top of this page, and significant changes will be highlighted on this page.
If you have a question about this policy, or wish to make a privacy request, contact us:
Creekside Dental Excellence
5770 Wiles Road
Coral Springs, FL 33067
Phone: (954) 255-5166
Email: office@creeksidedentalexcellence.com